Frequently Asked Questions
Do you offer delivery services?
Yes, we offer delivery service & any mileage up to 15 miles from our warehouse is offered at no charge. Areas over 15 miles are priced at reasonable rates. Please contact us for rates in your area.
What is the duration of your rentals?
Our rentals are for a one day (24 hour) duration unless otherwise agreed upon.
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How do I get started with my event rental?
Start by browsing our rental catalog to see the items you need. Once you have a list, you can request a quote directly through our website.
What is your cancellation policy?
We understand that plans can change. Our cancellation policy allows for flexibility, but please review the details of your rental agreement when booking as there may be fees depending on the timeline & the size of the reservation.
Can I make changes to my order after booking?
Yes, we allow for changes to your order up until a certain time of your event. However, depending on the availability & the nature of the changes, some restrictions may apply. It's always best to finalize details as soon as possible to avoid last minute adjustments.
Are your rental items cleaned & maintained?
Absolutely! All of our rental items are thoroughly cleaned and inspected before each event. We take pride in providing high quality, well-maintained equipment to ensure your event is a success!